Frequently Asked Questions

EVENT SETUP

Q: How far do you travel?
A: Travel within Winnipeg is included in all packages.

Q: How long does setup take?
A: We typically arrive about 1.5 hours before your event to complete setup.

Q: How much space is required?
A: Please allow approximately 10 ft × 10–12 ft for the booth, backdrop, and props.

Q: Is an attendant included?
A: Yes! Every rental includes a friendly on-site attendant.

CUSTOMIZATION & INCLUSIONS

Q: Can I personalize the prints?
A: Absolutely! We’ll create a custom photo template featuring your event name, date, logo, or theme and send you a proof for approval before your event.

What’s included with a rental?
A: Your rental includes:
• Photo Booth
• Backdrop
• Props
• Custom Print Design
• Digital Copies of All Photos
• Delivery, Setup & Teardown
• On-Site Attendant

Q: What does “Unlimited” mean?
A: Guests may take unlimited photo sessions during your booked rental time.

Each session includes one printed copy unless otherwise stated in your package details.

BOOKING & POLICIES

Q: How do I secure my booking?
A: 50% deposit is required to reserve your event date. The remaining balance is due 3 days before your event.

Q: What if my event runs late?
A: Additional time may be added, subject to availability.

Q: Can I reschedule my event?
A: Rescheduling is permitted subject to availability. Please notify us at least 2 weeks before your event date.